Learning ( L) = Programmed Knowledge ( P) + Insightful questioning ( Q) Programmed knowledge is the knowledge in books – what we have been told to do for years. Reg Revans summed up the action learning set process in the following formula: The set members also consider the process: was it effective, what questions worked well and what emotions had to be considered? What do we mean by process in action learning? The power of the set comes from the type of questions used and the gift of time for reflection, which is granted to the problem holder. A professional set facilitator, who enables the set members to ask searching questions and the problem holder to reflect on the actions to be taken, facilitates the meetings. It is a group of between 4 and 7 people, who meet regularly to support one another in their learning in order to take purposeful action on work issues. While we agree that ALS is a simple and elegant process that is better experienced than explained, we believe we can give you a flavor of the process in this article. Reg Revans, often referred to as the father of action learning, said ‘action learning takes so long to describe because it is so simple’.
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